Terms of Service & Payments:
Find Out More
• Sales Tax will be automatically added to your invoice.
• Written work estimates will be provided upon request.
• A signed agreement must be received before the commencement of any project
• Additional costs for printing, mailing, and mileage will be billed at cost, unless otherwise specified in the agreement.
• For large projects, 50% of the estimated final cost will be due upon signing of the agreement. The remainder of the payment is due upon completion of service.
• Payment options include cheques, e-mail money transfers. Credit card payments and payments from a bank account may be made via PayPal. $35.00 fee for al NSF cheques.
• Final proof-reading is the responsibility of the client. If errors are found and reported within 14 business days from the date the client received the work, PHYLISHA GUIDEN will make the corrections at no charge.
• Refunds: There will be no refunds on work completed.
Your business is appreciated. Thank you.
What benefits do I get from a VA rather than a full / part time staff?
By hiring a VA, you can avoid aspects such as payroll, employee benefits, set wages…etc. You can simply decide how many hours you require each month and go with a dedicated package which can be tailored monthly. You may find that you have a lot of admin duties, but not enough for a full-time staff, the workload may also vary from week to week. A VA in this instance is perfect as their time is flexible to your requirements.
Why is it worth hiring a VA?
They can take up all the administration tasks which are time consuming, leaving you to focus on where your skills are most needed – in concentrating on growing your business.
Will my virtual assistant be representing my company?
In the case you want your VA to communicate with clients & suppliers, you can set up a company email to make sure this is done. Your VA can also make and take calls based on your tailored package.
How do I keep in contact with a VA?
There are many methods of communication. This includes the standard most common form of telephone, email, courier & post. Although virtual, if arranged face to face meetings and services can be arranged.
How quick can I hire a VA?
You can hire a VA as quick as a click on that keyboard. Availability does vary on a regular basis, so it is best to contact via phone or email to discuss your requirements. Once you specify the scope you require from your VA we will be able to arrange your dedicated hours based on deadlines and tasks.
Please don’t hesitate to get in touch.